Cross-entropy
Source: this video
Consider we are encoding a language, consisting of
bits.
For example, if a symbol

The average number of bits needed for a message is, precisely, the Shannon entropy:
So far, so good.
But what if the language has changed? Better said, what if the probabilities of each symbol were not correctly computed? Suppose that the real probabilities were
bits. And this quantity is called cross-entropy for the two distributions

See also this for another explanation.